FAQs

Q: How long does shipping take, and where do you deliver to? 

A: Deliveries are as follows; UK 1-2 days, EU within 5 days, WW within 12 days. 


Q: How much does shipping cost? 

A: Costs are calculated by region (UK, EU and WW) and per unit 

UK: Accessories £5, Jackets £10, Sneakers £7, Sweatshirts £5 and T-shirts £3 

EU: Accessories £10, Jackets £15, Sneakers £15, Sweatshirts £10 and T-shirts £5 

WW: Accessories £15, Jackets £15, Sneakers £20, Sweatshirts £10 and T-shirts £10 


Q: Can I return items?

A: No. Unfortunately we do not do returns. Please check the condition of goods before you buy them, as provided by our guide below, to make sure you’re happy with your product. We do offer a 7 day grace period where customers can exchange products that have been purchased in store. 


Q: What are the conditions of your goods? 

A: A: Brand new condition, never been worn 

B : Been used very lightly 

C: 8/10 condition or above 

D: Between 5/10 and 8/10 condition 

Additionally, we offer reductions for minor and major flaws where necessary. 


Q: Do you have a physical shop? 

A: Yes, catch us at Unit 4 Galleria Aberdeen, Scotland! Follow our Instagram for regular updates @overhype.