Q: Can I return items?
A: 

You have STRICTLY 14 calendar days to return an item from our website from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it from us. Your item must be in the original packaging with no damage and all associated tags/laces included in the box. Please contact our team via Instagram Direct Message or Email: support@overhypestore.com for further information.

Q: Do you have a physical shop? 
A: Yes, catch us at 45 The Green, Aberdeen, Scotland, AB11 6NY. We also have permanent locations opening in Edinburgh & Glasgow early 2023. 

Q: What are the conditions of your goods? 
A: Brand new condition, never been worn 
B : Been used very lightly 
C: 8/10 condition or above. 

Q: What size should I order?
A: To help determine appropriate sizing, we recommend referring to the original manufacturer’s size guide.

Q: Do you guys source items? I am looking for something specific.

A:  Yes we do, we can basically source any streetwear item or pair of sneakers that exist. Please reach out to our personal shopping team via Instagram Direct Message or Email: source@overhypestore.com

Q: Is the stock on your web-shop the same as the stock in-store?
A: Our physical store in Aberdeen offers a much wider range of items than our web-store.

Q: Are all products authentic?
A: All shoes and clothing are guaranteed to be 100% authentic. Buy with confidence as all shoes and clothing listed for sale are thoroughly inspected by our knowledgeable staff for authenticity and condition.

Q: Can I sell my unwanted items to Overhype?
A: Yes, find out more information here about selling your goods.

Q: How soon do you ship orders?
A: We ship orders everyday, Your order will be dispatched same day if placed before 2pm GMT.

Q: How often do you get new stock? Do you have deliveries on a certain day?
A: We get new stock in everyday! Keep an eye on our Instagram & Facebook to see the stock that comes in and out our store & website.